Customer Service Representative

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Louisville, KY

Job status
Full time
Job description
Stop by our location on October 24th-25th, from 9am-6pm to meet with our hiring managers. Fill out the quick apply form to access the apply address to apply in person.

Please dress professionally and bring printed copies of your resume.

Firstsource is now hiring Customer Service Representatives!

As a Customer Service Representative, you will be responsible for increasing customer satisfaction and retention by handling customer inquiries and building rapport and relationships with current and prospective members.
Education requirements
• High school diploma or equivalent is required.
Experience requirements
• Call center experience preferred. Health insurance experience preferred.
• Customer service experience preferred.
• Minimum typing speed = 30 wpm preferred.
• Ability to thoroughly understand a large, complex organization and its functional policies, processes, and customers.

Leading brands worldwide, in industries as diverse as finance, insurance, communications and healthcare, trust us to transform their business and deliver excellent customer experiences. We can have exactly the same effect on your career.

We are an Equal Opportunity Employer.